Excellent Service

Andrew & Claire - Salt Lake City, UT 84115
12 days ago

Scott Jensen, technician, receives 10 Gold Stars from us today. He is knowledgeable, personal and profession. He was detail oriented in checking out both our furnace and AC. We are happy customers and highly recommend Just Right Heating & Cooling.

excellent service, as usual

John - Centerville, UT 84014
21 days ago

Darian started on a positive note with his polite call informing on his availability and my options which were to go beyond our scheduled window or reschedule. I opted to open the window and he arrived as promised. He did a thorough job on the inspection and he stayed late to give detailed responses to all my questions about the service and the current state of the AC. He explained the potential issues with our older system and walked me through how heat pumps work and the impact they would have in our home. He's very knowledgeable on the systems, both our current one and the potential upgrade to a heat pump. I've been a customer for about 10 years and have never been disappointed with the personnel or the service. I would give 6 stars if I could and highly recommend them.

Solved the problem

Robyn - Draper, UT 84020
37 days ago

Very friendly and thorough. He had to replace the thermostat in the end. The cost of the thermostat was expensive even with my 10% discount.

Great service

Stephanie - Taylorsville, UT 84123
39 days ago

Straightforward and honest about the work done and what needs to be done.

Great technician, very informative and friendly

Trece - Salt Lake City, UT 84105
42 days ago

I was very pleased with my service today.

Quality Service

Karen - Cottonwood Heights, UT 84121
43 days ago

Explained issues clearly, worked quickly and was friendly.

great service experience

Jim - West Jordan, UT 84081
48 days ago

Very professional and friendly service person.

Thank you!

Rosette - West Jordan, UT 84088
49 days ago

I appreciate the extra time that was spent with me to learn how to use the new thermostat.

Great service, awesome attitude!

George - Salt Lake City, UT 84103
49 days ago

Scott was on time, cheerful and did all the work with a smile. Couldn't ask for better service.

Technician or Doctor?

Sarlacc 8 Boba - Herriman, UT 84096
51 days ago

I’ve been a Just Right customer for over 5 years because I like their no pressure laidback technicians. During past maintenance appointments we’ve talked about kids, homes, favorite restaurants and life in general. But the last visit was much different. The technician asks me health questions like “Are you experiencing dry mouth or throat? Is your skin feeling dry?” So I’m thinking maybe he wants to refer me to a dermatologist or an ear nose and throat doctor. But alas, he wants me to purchase a humidifier. He comes back a few minutes later and says that he found dust in my furnace (what a shock! Dust in Utah!) So I’m thinking maybe he probably cleaned it out or something. But alas, he wants (pressures) me to pay $400 to clean it out, and $2500 to install an air purifier. So what exactly am I paying for when he comes out for a maintenance appointment? My doctor charges less to diagnose my health issues (and he’s actually qualified to do so). Maybe I should hire my doctor to look at my HVAC system twice a year too.

excellent service

Shirley - Midvale, UT 84047
53 days ago

Justin was very good....knew what he was doing, followed up on a AC check that needed to be booked, and did his work in a timely manner.

Great

Jim - Salt Lake City, UT 84102
56 days ago

Great service

Mike - Layton, UT 84040
62 days ago

Scott was friendly, knowledgeable, thorough and professional. Always have had great service from the technicians, but Scott was very thorough in checking and cleaning the furnace. Outstanding job, thanks Scott!

Excellent Service

Brad - Bountiful, UT 84010
62 days ago

Excellent work and exceptional service!

Great job

Andy - Sandy, UT 84092
64 days ago

Chad Guevara was knowledgable as well as courteous. Great guy.

Excellent service

Patrick - Salt Lake City, UT 84102
64 days ago

Justin was great! Arrived on time and did an excellent job. I read his write up of the tasks and measurements he did and it was very informative. Very knowledgeable and skilled. Thanks

Excellent service

Deanna - Draper, UT
66 days ago

Kurt was friendly and knowledgeable. We appreciate his excellent service and his expertise in servicing our furnace. Thanks, Kurt!

Not what I expected!

Sam - South Salt Lake, UT 84115
67 days ago

My existing AprilAire humidifier was old and not working. The service technician recommended replacing with a new AprilAire 700. The tech did a professional and very neat installation. However the humidity in my house did not change at all. I waited a few days and called to report no change in the humidity. The tech came out and changed the settings. Now one week later there has been no change in the humidity. I even purchased a second humidistat and placed it far from my thermostat to see if there were different readings. No such luck. So far I am very disappointed

Excellent customer service

Mike - South Jordan, UT 84009
69 days ago

Justin McBride continued their above and beyond customer service!

great service

Verna - Murray, UT 84107
69 days ago

Excellent Service

Barb - Holladay, UT 84121
71 days ago

Not enough can be said about your team from start to finish. My furnace went out on the weekend and they promptly sent out a technician to diagnose the problem. It was dead after 21 years of faithful service. He called for a representative to come over that day (Sunday) to set me up with a replacement. Before he left he brought in 4 space heaters to get me through. He faced problems right away as there were no furnaces in the size that I needed in town. The closes one was in Denver and the winter storm watch was at my door. Well, to make a long story short he got me a replacement and had it installed Tuesday but before the storm hit Monday night he came up with more heaters to help out. Who does that? Only a company that takes care of their customers! The install team of Daniel and Todd was a true dream team! They introduced themselves and quietly went to work. They were respectful and professional. In no time in was in and running. Daniel showed me the furnace and explained it all including the filter. After going over the paperwork including the fact that they paid for the permit to have a city inspector come out to make sure that all was up to code and done right, they cleaned up their work, turned off all the lights and quietly left. I am telling you that this is one darn fine company and I will continue to use them and sing their praise! Thanks Just Right for a job well done.

Excellent Service

Beth - Salt Lake City, UT 84108
72 days ago

Furnace Inspection

Heidi - Sandy, UT 84094
72 days ago

Darian inspected my furnace and gave some recommendations on how to maintain and improve performance. He was professional and emailed photos and estimates.

Yearly service

Glade - West Jordan, UT 84088
88 days ago

Very cordial and knowledgeable

Excellent service and setup

Aditya - Cottonwood Heights, UT 84121
89 days ago

We had a new furnace unit installed, and we are so happy to have chosen Just Right! The installation team (Trey Kirkpatrick and Semisi Latu) was wonderful, they arrived on time and were extremely professional. They went well above what might be expected, and did a bunch of cleanup of our furnace area (removing old equipment, changing some pipes, etc.) for no extra cost. The technicians were skilled as well as professional. Overall, it was a great experience!